Password Recovery via Email/Text Message
- This option is available for all users (Students, Faculty and Staff).
- Click Via Email/Text Message to enter your information and send a temporary password to your personal email address or mobile device.
- You will be directed to the Password Recovery By Email/Text Message Tool.
- Enter your information, making sure you enter your correct school, S Number, first name, last name, and birth date.
- Click Submit and go to Password Recovery via Email/Text Message.
- Select where you would like your temporary password to be sent:
- Select which of your email addresses you would like your temporary password to be sent to.
- Click Submit to send a temporary password to the email address you selected. You will be asked to set a new password once you login.
- A temporary password will be sent to the email address you selected.
- The email subject will be your college code, followed by Password Reset, as shown below.
- Copy your temporary password included in the email.
- Select your phone number to send a temporary password to your mobile device via Short Messaging System (SMS) text message.
- Click Submit to send a temporary password to your phone number via SMS text message.
- A temporary password will be sent your selected phone number.
While you should always be suspicious of receiving text messages from unknown phone numbers, please verify the text message you receive is from the exact sender (720-706-2010) and in the same format above before proceeding.
- Login to your desired application using your temporary password.
- You will be prompted to change your password.
- Your new password must be at least 14 characters long, must contain at least three of the four types of characters: uppercase, lowercase, numeric or special characters (!@#$%^&*_-), and cannot contain your first or last name. In addition, you cannot re-use any password you have used previously.
- Enter your temporary password, then enter your your new password twice and click Change Password.
- After you reset your password, you will be logged in and directed to your desired application.